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We believe that outsourcing and insourcing is all about people. From the announcement of an outsourcing transaction through to the start of the new contract can be very stressful for those involved. For many, there is the fear of redundancy, for others, the fear of the new environment, for those who are retained by the organisation, they often feel uneasy and nervous about the future.

For the service providers, it can be equally stressful. In many instances they have very demanding jobs and fear the impact a new engagement will have on their roles.

In order to assist all those through this transition process, a specialist company has been established to provide tips, techniques and, if necessary, team or personal coaching. Their website is www.survivingoutsourcing.com